A model of the process of integrated information system maintenance. The viewpoint of a software vendor

Maja Leszczyńska

Abstract

The dissertation is devoted to the identification and analysis of the process of integrated information system maintenance. It shows the software vendor’s point of view. The dissertation characterises the specifics of the software vendors’ activities and the specifics of integrated information systems. It also covers the analysis of the market via which integrated information systems are supplied to their final recipients. The term “maintenance” is defined in an unambiguous manner and the roles of particular participants and executors of the process of maintenance are characterised. The standards of the process of maintenance are also discussed. The research work resulted in the creation of an original model of integrated information system maintenance and its practical implementation in three different companies.
Diploma typeDoctor of Philosophy
Author Maja Leszczyńska (MISaF / IBI / DISD)
Maja Leszczyńska,,
- Department of Information Systems Design
Title in EnglishA model of the process of integrated information system maintenance. The viewpoint of a software vendor
Languagepl polski
Certifying UnitFaculty of Management, Information Systems and Finance (MISaF)
Disciplinenauki o zarządzaniu / nauki ekonomiczne(nauki ekonomiczne) / nauki społeczne()
Defense Date19-03-2013
End date18-04-2013
Supervisor Adam Nowicki
Adam Nowicki,,
-

Internal reviewers Andrzej Bytniewski (EaE / IES / KIE)
Andrzej Bytniewski,,
- Katedra Informatyki Ekonomicznej
External reviewers Waldemar Wolski
Waldemar Wolski,,
-
Pages206
Keywords in Englishmaintenance, integrated information systems, software vendors
Abstract in EnglishThe dissertation is devoted to the identification and analysis of the process of integrated information system maintenance. It shows the software vendor’s point of view. The dissertation characterises the specifics of the software vendors’ activities and the specifics of integrated information systems. It also covers the analysis of the market via which integrated information systems are supplied to their final recipients. The term “maintenance” is defined in an unambiguous manner and the roles of particular participants and executors of the process of maintenance are characterised. The standards of the process of maintenance are also discussed. The research work resulted in the creation of an original model of integrated information system maintenance and its practical implementation in three different companies.
Thesis file
doktorat Maja Leszczyńska 13_03_2013.pdf 4,78 MB
Other files
zal_2_12_opis_rozprawy_doktorskiej - Maja Leszczyńska.pdf 20,2 KB

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