Conflicts in distribution channels based on home appliance sector in Poland

Dorota Mikołajczyk

Abstract

Dissertation has both diagnostic and application nature. Expanse of examined issue was specified by statement that the diagnosis concerns modern sector of home appliances in Poland (shortcut: AGD sector). The main aim of cognitive-diagnostic layer is to analyze existing distribution channels in the questioned sector from existing conflicts angle view. This is system analysis due to take into consideration such components as:  the types of occurred conflicts,  the reason for their arising,  the key managerial competences necessary to manage conflicts,  the methods of conflicts resolution together with assessment of their effectiveness. The purpose of managerial-aplicational layer is presentation of the system solution which is aimed at distribution channel improving. The presented approach provides a new way of organizing cooperation between economic entities which create distribution channels, and in which the main role is to take preventive action when it comes to the prospect of conflicts. This part of dissertation presents both concept of the transformation of distribution channels as well as ways of its implementation.
Diploma typeDoctor of Philosophy
Author Dorota Mikołajczyk
Dorota Mikołajczyk,,
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Title in EnglishConflicts in distribution channels based on home appliance sector in Poland
Languagepl polski
Certifying UnitFaculty of Management, Information Systems and Finance (MISaF)
Disciplinenauki o zarządzaniu / nauki ekonomiczne(nauki ekonomiczne) / nauki społeczne()
Defense Date17-12-2012
End date20-12-2012
Supervisor Zbigniew Antczak (MISaF / IOaM / KZK)
Zbigniew Antczak,,
- Katedra Zarządzania Kadrami

Internal reviewers Jan Skalik (MISaF / IOaM / KPSZ)
Jan Skalik,,
- Katedra Projektowania Systemów Zarządzania
External reviewers Ryszard Borowiecki
Ryszard Borowiecki,,
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Pages350
Keywords in Englishconflict, distribution channel, distribution system
Abstract in EnglishDissertation has both diagnostic and application nature. Expanse of examined issue was specified by statement that the diagnosis concerns modern sector of home appliances in Poland (shortcut: AGD sector). The main aim of cognitive-diagnostic layer is to analyze existing distribution channels in the questioned sector from existing conflicts angle view. This is system analysis due to take into consideration such components as:  the types of occurred conflicts,  the reason for their arising,  the key managerial competences necessary to manage conflicts,  the methods of conflicts resolution together with assessment of their effectiveness. The purpose of managerial-aplicational layer is presentation of the system solution which is aimed at distribution channel improving. The presented approach provides a new way of organizing cooperation between economic entities which create distribution channels, and in which the main role is to take preventive action when it comes to the prospect of conflicts. This part of dissertation presents both concept of the transformation of distribution channels as well as ways of its implementation.
Thesis file
Mikolajczyk_D_Konflikty_W_Kanalach_Dystrybucji_Na_Przykladzie.pdf 2,22 MB

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