Economic Efficiency of Employee Suggestion Systems in Manufacturing Enterprises

Robert Kagan , Grzegorz Krzos

Abstract

Full involvement of employees in improving enterprises and their processes is one of the flagship assumptions in modern management methods. Widely used solution supporting this approach are the employee suggestion systems (ESS), allowing the use of the intellectual potential and creativity of own staff. It is generally assumed that the main purpose of such systems is to increase employee involvement in enterprises improvement and to increase their sense of engagement and process ownership. Additionally, ESS generates savings and new revenues as a result of implemented suggestions. However, in many cases despite seemingly large number of improvement ideas submitted and implemented, they do not bring the assumed level of savings or do not generate financial benefits expected by the company. In this paper, authors present selected results of the research conducted on a group of 23 manufacturing companies from Poland, discuss resulting conclusions and research gaps and propose the direction for further work. The aim of the research was to find the answer on the following research questions: do and how applied ESS solutions allow to achieve expected results (the level of savings); are there any key factors that influence economic efficiency of ESS and if these effects are missing or if there is an insufficient level of return on investment, which problems cause it.
Author Robert Kagan (WUEB)
Robert Kagan,,
- Wroclaw University of Economics and Business
, Grzegorz Krzos (BM / DOMT)
Grzegorz Krzos,,
- Department of Organization and Management Theory
Pages7272-7284
Publication size in sheets0.6
Book Soliman Khalid S. (eds.): Education Excellence and Innovation Management: A 2025 Vision to Sustain Economic Development during Global Challenges, 2020, International Business Information Management Association (IBIMA), ISBN 9780999855141
Keywords in EnglishEmployee Suggestion Systems, Continuous Improvement, Lean Management, Economic Efficiency
Languageen angielski
File
Kagan_R_Krzos_G_Economic_Efficiency_of_Employee_Suggestion.pdf 1,13 MB
Score (nominal)70
Score sourceconferenceList
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