Medicnij turizm v pol'si: statisticnij ta upravlins'kij rakurs
Liubov Halkiv , H. Shchuka , Edyta Mazurek
AbstractThe dynamics and structure of incoming flow of international tourists to Poland and the factors that determine its upward trend have been explored in this article. Preconditions, which has contributed to the fact that the Polish health care system has gained a niche in the European market for health and medical services, have been disclosed. Poland ranked 24th among the countries of the world (5th place among European countries) according the medical tourism index in 2017. Sources of statistical information on medical tourism in Poland have been characterized. The problems of accessibility (limitations) of official statistics on the number of persons receiving medical services as international tourists have been revealed. It is substantiated that, on the one hand, the practice of satisfying the demand of foreign patients from the border-zone on a number of short-term medical services in Poland and, on the other hand, medical care for persons who work abroad but officially have the status of unemployed in Poland negatively affect the quality of statistical data on international tourism. The impelling reasons to leave the country of permanent residence to receive medical services in Poland have been investigated. It has been found out that the most weighty reasons are the cost savings; insufficiency or lack of services at home; long waiting time to receive medical services back home. The geographical structure of medical tourism consumers in Poland and the factors of their demand activation have been analyzed. Changes and dangers faced by personnel management of medical tourism service providers have been revealed. The management practice of medical tourism entities aimed at creating clusters in Poland has been generalized. The main directions of public institutions activities in Poland, which contribute to improving the utilization of the country's medical potential in the tourism sphere, have been described.
|Other language title versions||Medical tourism in Poland: statistical and management outlook|
|Journal series||Journal of Lviv Polytechnic National University, ISSN 2522-1639, e-ISSN 2663-0257, (0 pkt)|
|Publication size in sheets||0.5|
|Keywords in English||international tourism, medical tourism, tourism statistics, change management|
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