Projects as tool for process improvement

Renata Brajer-Marczak

Abstract

In the lookout for new sources of increasing business efficiency and in response to dynamic changes occurring in the business environment, companies pay increasingly more attention to process improvement. Literature review on the subject along with a detailed observation of business practice lead to the conclusion that it occurs most often through the implementation of more or less complex process improvement projects. They are related to introducing changes to already existing processes as well as to new process design. In practice, their implementation faces various problems. The paper is of theoretical and empirical nature. Its aim is to present the project as a tool for process improvement and to specify the types of projects. It attempts to indicate the features that distinguish such projects and to present the difficulties faced by the implementers of improvement projects. To achieve such goal, the author conducted literature review focused on issues related to the improvement of processes in organizations and the essence of improvement projects. The results presented in extant literature as well as findings from author’s own studies in organizations operating in Poland were analyzed. The considerations made in the study enable to state that process-improvement projects are distinguished by high priority of implementation, focus on quick, noticeable effects, connection with a larger program of changes and a relatively low budget for implementation. Improvement with the use of projects requires considering the entire complexity and scope of the improvement subject, and above all coordination with various concepts and methods of management such as Lean Management, Kaizen, Six Sigma or Lean Six Sigma and BPM. Implementation of process-improvement projects in Poland is in many cases in the initial phase of experiments. For this reason, more attention should be paid to their effective and efficient running, among other things minimizing the failures that accompany their implementation.
Author Renata Brajer-Marczak (ES / DEaOE)
Renata Brajer-Marczak,,
- Department of Economics and Organization of Enterprises
Journal seriesProject Management Development - Practice and Perspectives, ISSN 2256-0513, e-ISSN 2501-0263, (5 pkt)
Issue year2018
Pages175-187
Publication size in sheets0.6
Conference7th International Scientific Conference on Project Management in the Baltic Countries “Project Management Development - Practice and Perspectives”, 19-04-2018 - 20-04-2018, Ryga, Łotwa
Keywords in EnglishProcess Management, Process Improvement, Continuous Improvement, ProcessImprovement Projects
URL https://www.balticpmconference.eu/sites/default/files/image-uploads/proceeding_book_2018_Final_update.pdf
Languageen angielski
Score (nominal)5
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