Intercultural competence in international business operations

Aleksandra Kuźmińska-Haberla

Abstract

Successful international business operations depend on a wide range of factors, both in external environment as well as within the company. The quality and skills of managers and employees are one of the major assets that the company should possess. Intercultural competence seems to be one of those skills that help to run the company on foreign markets without major cultural problems or failures. Intercultural competence can be described as a range of competences that allow effective functioning in a multi- or intercultural environment. It facilitates understanding of people from other cultures, building lasting, satisfying relationships and managing efficient operations. It seems that intercultural competence is mostly important in the case of international team management or negotiations, but there are also other fields of international business where the intercultural knowledge can be crucial: team cooperation, leadership, sending employees abroad. Finally intercultural competence influences financial outcomes of companies’ operations. The objective of this paper is to present the importance and influence of intercultural competence on different fields of international business. The paper also aims to present the possible ways of developing intercultural competence in business environment as well as to present consequences of not acknowledging its influence.
Author Aleksandra Kuźmińska-Haberla (ES / DIER)
Aleksandra Kuźmińska-Haberla,,
- Department of International Economic Relations
Pages997-1006
Publication size in sheets0.5
Book Loster Tomas, Pavelka Tomas (eds.): The 12th International Days of Statistics and Economics : Conference Proceedings, 2018, MELANDRIUM, ISBN 9788087990148, 2063 p.
Keywords in Englishculture, intercultural competence, cultural differences, international business
URL https://msed.vse.cz/msed_2018/article/162-Kuzminska-Haberla-Aleksandra-paper.pdf
Languageen angielski
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Kuzminska-Haberla_Intercultural_Competence_in_International_Business.pdf 517,44 KB
Score (nominal)15
ScoreMinisterial score = 15.0, 20-08-2019, ChapterFromConference
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