Factors affecting success of training companies

Piotr Rogala , Roman Batko , Sławomir Wawak


This study aims to identify the key factors which influence the functioning quality and success of training companies. Based on an analysis of the requirements included in the quality management system standards for providers of education and training services, a set of twenty factors has been developed. This was followed by a survey for specifically selected managers of 90 Polish firms, which provide training, who evaluated both the influence of the factors on the probability of success and also the level of difficulty required to accomplish the factors. The findings indicate that the managers of the learning providers need to focus on employing qualified trainers and providing a curriculum which is unique and adjusted to their customers ’ needs.
Author Piotr Rogala (EMaT / DQaEM)
Piotr Rogala,,
- Department of Quality and Environmental Management
, Roman Batko - Jagiellonian University (UJ)
Roman Batko,,
, Sławomir Wawak - Cracow University of Economics
Sławomir Wawak,,
Journal seriesStudies in Continuing Education, ISSN 0158-037X, e-ISSN 1470-126X, (A 20 pkt)
Issue year2017
Publication size in sheets0.65
Keywords in Englishtraining services, vocational education, success factors, importance-performance analysis
URL http://www.tandfonline.com/doi/pdf/10.1080/0158037X.2017.1336995?needAccess=true
Languageen angielski
Rogala_Batko_Wawak_Factors affecting success of training companies.pdf 1,38 MB
Score (nominal)20
Score sourcejournalList
Publication indicators Scopus Citations = 0; WoS Citations = 0
Citation count*2 (2020-07-03)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.