Factors Affecting the Effectiveness of Internal Audits of Quality Management System

Piotr Rogala , Wioletta Wereda


The paper presents a dissertation concerning the effectiveness of internal audits performed in the area of systems of quality management ISO 9001. On the basis of interview with the management representative of the Municipal Office in Dzierżoniów – organization which is recognized as the leader in the area of quality management in Poland – it determined eight factors which directly influence the effectiveness of internal audits most significantly. The most significant factor influencing the effectiveness of internal audits was considered involving auditors in other (besides the audits) activities concerning quality management. The second most important issue was having a proper number of active auditors. It is worth mentioning that ISO 9001 does not formulate requirements directly concerning neither of the issues.
Author Piotr Rogala (EMaT / DQaEM)
Piotr Rogala,,
- Department of Quality and Environmental Management
, Wioletta Wereda
Wioletta Wereda,,
Journal seriesHyperion International Journal of Econophysics and New Economy, ISSN , e-ISSN 2069-3508, (B 9 pkt)
Issue year2015
Publication size in sheets0.4
Keywords in Englishinternal audit, effectiveness, quality management system, ISO 9001
URL http://www.journal-hyperion.ro/journal-archive/category/17-volume-8-issue-2-2015
Languageen angielski
Rogala_Wereda_Factors_Affecting_the_Effectiveness_of.pdf 3,38 MB
Score (nominal)9
ScoreMinisterial score = 4.0, 02-07-2019, ArticleFromJournal
Ministerial score (2013-2016) = 9.0, 02-07-2019, ArticleFromJournal
Citation count*3 (2020-06-16)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.