The Level of Maturity and the Use of Management Methods in Business Excellence Models

Joanna Martusewicz , Arkadiusz Wierzbic

Abstract

The purpose of the article is to present differences in usage of management methods in organizations. The research shows that it is possible to determine a group of methods which are perceived as most effective by the managers and the second group which used by organisations with experience with maturity and excellence models. There is a group of methods which are declared by organisations which used maturity and excellence models and are not listed in the previously mentioned group, and the third group of methods common for both populations of researched organisations. The study described in the article is a first stage of larger research project, the purpose of which is identification of effective management methods used by organizations on their path to business excellence. These differences depend on maturity of the organisation and on the fact of using excellence models.
Author Joanna Martusewicz (MISaF / IOaM / KPSZ)
Joanna Martusewicz,,
- Katedra Projektowania Systemów Zarządzania
, Arkadiusz Wierzbic (MISaF / IOaM / KPSZ)
Arkadiusz Wierzbic,,
- Katedra Projektowania Systemów Zarządzania
Journal seriesPrzedsiębiorczość i Zarządzanie, ISSN 2543-8190, [1733-2486], (B 14 pkt)
Issue year2018
Vol19
No6/1
Pages273-285
Publication size in sheets0.6
Keywords in Englishbusiness excellence, EFQM, models excellence, organizational methods, level of maturity
URL http://piz.san.edu.pl/docs/e-XIX-6-1.pdf
Languageen angielski
Score (nominal)14
ScoreMinisterial score = 14.0, 02-07-2019, ArticleFromJournal
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