IT outsourcing management in Poland – trends and performance
Małgorzata Sobińska , Leslie Willcocks
AbstractTo find out how mature the Polish commercial production companies are in their IT sourcing practices, what they do, the practices that are successful, and the challenges experienced, and outcomes. Abstract The paper presents and critically evaluates the results of a study of IT outsourcing management processes in selected industrial enterprises operating in Poland. Dynamic business contexts, globalisation and advances in IT make the development of IT sourcing models challenging in both theory and practice. This paper examines the principles and practice of sourcing information technology and business processes in Poland, a country much under-represented in the literature. Little research has been conducted on the strategic rationale behind IT sourcing decisions, the resulting challenges and the potential or actual consequences of such decisions. This paper addresses these gaps in the understanding of IT sourcing processes by way of examining the types of sourcing models and solutions among manufacturing companies operating in Poland, and by identifying the most problematic and critical factors in effective IT sourcing collaborations. The outcomes are assessed against findings from the broader empirical outsourcing literature, and lessons are drawn for Polish client firms and those in similar economies
|Journal series||Strategic Outsourcing: An International Journal, ISSN 1753-8297, (4 pkt)|
|Publication size in sheets||1.5|
|Keywords in English||sourcing models, IT sourcing, management of IT, collaboration, critical success factors, Poland|
|Publication indicators||= 5|
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